Frequently Asked Questions
We are here to answer any questions you have. If you don't see your question answered below, please reach out to us on our contact page.
To find the right counsellor at Therapy Matters, you can start by contacting us to support you with personalized guidance and recommendations tailored to support your mental health journey effectively. We will then reach out to our team who will consider your specific needs and preferences, such as therapeutic approach and expertise to connect you with the right counsellor.
The price of our services vary depending on type and length. Please click "Book A Session" to view specific session pricing.
During a counselling session at Therapy Matters, you can expect a compassionate and nonjudgmental environment where you'll have the opportunity to openly discuss your concerns, explore your thoughts and emotions, set goals, and work collaboratively with your therapist to develop coping strategies and insights to support your mental well-being.
If you don't feel comfortable talking to a counsellor at Therapy Matters, we encourage you to express your concerns openly, as our priority is to ensure you feel safe and supported. We can explore alternative therapeutic approaches or match you with a different counsellor better suited to your needs and comfort level.